What’s included under Print Solutions at Prosource?

Copiers & Printers, Managed Print Services (MPS), and Production Print services are all available options, plus adjacent software/workflows to reduce cost and waste.

How do I know which option (devices, MPS, or Production Print) is right for us?

Start with your goals and volumes. Prosource assesses your environment and recommends the right mix of hardware, software, and policies; no one-size-fits-all.

Do you support multiple device brands and mixed fleets?

Yes. Prosource offers a broad, multi-brand portfolio and tailors recommendations to your needs rather than a single manufacturer.

Can you help control print costs and reduce waste?

Yes. With MPS and/or right-sized printer/copier fleets, clients gain visibility, governance, and rules that typically lower spend and waste.

What if we run a high-volume print room or in-plant shop?

Prosource’s Production Print solutions focus on high-quality, high-throughput environments, partnering with leading brands and dedicated specialists.

How does onboarding and support work?

Deployments are planned to minimize downtime; service requests are handled during business hours (M-F, 8-5) with fast response and ongoing optimization.

Do you work with regulated industries (e.g., healthcare, legal)?

Yes! Prosource aligns print strategy with security and compliance needs common to healthcare, legal, banking/financial, government, education, manufacturing/distribution, nonprofits, SMBs, and other regulated sectors.

Can Print Solutions integrate with our broader IT strategy?

Yes. Prosource connects print with IT and managed services to enhance security, uptime, and workflow automation.

Where do you provide Print Solutions?

Across the Midwest via regional offices (e.g., Cincinnati HQ; Dayton, OH; Louisville & Lexington, KY; Charleston & Huntington, WV).

What is Managed Print Services (MPS)?

MPS is a program that manages and optimizes your entire print environment (devices, supplies, workflows, security, and reporting), so your teams print smarter and spend less.

How much can we realistically save with MPS?

Many organizations see up to 30% lower print costs when their fleet and workflows are right-sized and governed with data. Actual results vary by environment.

What does Prosource’s MPS include beyond devices and toner?

A tailored print strategy, fleet right-sizing, software for tracking and governance, security best practices, usage analytics, proactive service, and executive-level business reviews to keep improvements on track.

Do you support mixed (multi-vendor) fleets?

Yes! Prosource recommends solutions based on your needs, not just brand names, and can manage and optimize diverse printer/copier environments.

How does MPS improve security and compliance?

By standardizing configurations, applying access controls and print policies, and using audit/usage reporting to reduce risk across the document lifecycle, especially valuable in regulated industries like healthcare.

Will we run out of toner or supplies?

Prosource can enable automatic supply replenishment and standardized contracts so your team isn’t chasing consumables or invoices.

What’s the typical onboarding process and timeline?

It starts with an assessment of your print volumes, locations, and workflows, followed by a right-sized roadmap (devices + software + policies). Rollout timing depends on fleet size, but the process is designed to minimize downtime and change-management friction.

Can MPS help to meet sustainability goals?

Yes! Usage controls, print rules, and a smaller, smarter device footprint reduce paper, power consumption, and waste; often while lowering total cost.

How do we know MPS is working?

You’ll receive ongoing analytics and business reviews that tie fleet performance and cost trends to your operational goals.

What types of devices do you provide?

A full range of office copiers, printers, and multifunction devices (MFPs), plus adjacent print solutions like Production Print and Thermal Printers when you need specialty output.

How fast is service if a device goes down?

You can request service online, and a Prosource technician follows up during business hours (M-F, 8-5). Fast response is a core promise of the program.

Can you manage supplies for us (toner, drums, etc.)?

Yes! Supplies can be ordered directly through Prosource, and many clients pair devices with Managed Print Services for proactive replenishment.

Do you support multi-location or mixed-brand fleets?

Yes! Solutions are tailored to your environment, whether it’s a single office or distributed locations, and can be paired with MPS to standardize governance and reporting.

Can you help reduce paper waste and control costs?

Absolutely. Right-sizing devices and applying print policies via MPS can lower waste and bring visibility to print usage and spend.

Do you offer leasing or purchasing options?

Yes! Flexible procurement options are available, including leases suited to SMBs and multi-site organizations.

What about specialized label or barcode printing?

Thermal printer solutions are available for operations, warehousing, logistics, and other specialty use cases.

Will you handle installation and user training?

Yes! Deployment is planned to minimize downtime, and Prosource provides onboarding so teams can get productive quickly.

Do you offer multiple brands?

Yes. Prosource sources and supports a range of leading manufacturers and solutions, including through acquisitions and our commerce hub, so we can recommend what fits your needs. Brands we offer and support include Konica Minolta, Lexmark, Xerox, Kyocera, Toshiba, HP, PaperCut, and ETHERFAX.

What is ‘production print,’ and who is it for?

Production print covers high-volume, high-quality output that goes beyond standard office devices; ideal for in-house print rooms/CRDs and commercial shops facing tight deadlines and stringent quality standards.

What types of devices and workflows do you support?

Prosource provides best-in-class production equipment and supports end-to-end workflows, from job intake to finishing, so you can deliver consistent, professional results.

Can you help us modernize or scale our print operation?

Yes. Prosource’s specialists develop a production strategy to optimize your current equipment, expand capabilities, and prepare you for what’s next.

Do you offer web-to-print and automation options?

We can enable web-to-print intake and automation so you can accept jobs from anywhere and streamline prepress/production steps.

How fast is service if a press goes down?

Submit a service request, and a Prosource technician will follow up during business hours (M-F, 8-5). Fast response is a core part of the support experience.

Will our operators get training and onboarding?

Yes! Deployments are planned to minimize downtime and include onboarding so teams get productive quickly.

Can you integrate production print with our broader print program?

Absolutely. Production print solutions can be paired with Managed Print Services for governance, analytics, and supplies management across your fleet.

What kinds of improvements should we expect?

Customers typically gain throughput, color consistency, and scheduling reliability - driven by the right press/finishing mix and expert support from Prosource’s production team.

How do we get started?

Contact Prosource from the Production Print page to discuss goals, assess volumes/workflows, and map the right device and software path forward.

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