MANAGED IT SERVICES FOR YOUR NETWORK
Our managed IT services programs provide comprehensive technical support and troubleshooting, maintenance, and monitoring for a low, fixed, and predictable cost.
By proactively managing your network, we will reduce down-time through preventative maintenance, patch management, and resolving problems as they are occurring rather than waiting for a phone call to tell us something is wrong. Since you are only paying a fixed cost, the risk is on our end to keep your network running smoothly and to prevent problems that might be labor intensive to repair.
Prosource’s CompleteIT managed services is for small businesses with less than 100 employees and no IT staff. The program includes:
- Prosource offers monitoring of networks, systems, and applications – all included with this program at no additional cost.
- All remote and on-site technical support and troubleshooting necessary to keep your network and computers running properly.
- Virus and Malware detection and removal.*
- Access to our Client Portal so you can submit and check the status of service requests.
- Monthly preventative maintenance on all servers.
- Patch Management to make sure all servers and workstations have the appropriate security and performance updates.
- Options for virus/malware protection, complete server imaging and backups, SPAM filtering and email security.
Prosource’s EnhanceIT managed services is for mid-market businesses with more than 100 employees and an IT staff. The program includes:
- Remote monitoring and management capabilities for patch management, automated alerting, and deep insight into your network.
- End-user help desk for immediate support from qualified technicians for everyday issues.
- IT ticketing system for a fast, organized way to submit issues for resolution.
- Multi-layered cyber security prevention to defend against the increased frequency and complexity of today’s cyberattacks and data breaches
- Off-site backup, instant data recovery, and server virtualization with VaultIT.
- Microsoft 365 to keep your office applications up-to-date.
- Reliable consulting, strategic planning, and insightful decision making to fine-tune your technology from our team of Virtual Chief Information Officers (vCIOs)
MANAGED NETWORK SERVICES FEATURES
The comprehensive proactive plan to monitor, manage and support your entire computer network
Application, Performance and Hardware
7/24/365 Fault, Performance, Security Alerts
Asset Inventory and Warranty Management
ANTI-VIRUS / BACKUPS
Remote Monitoring of Antivirus and Backups
Remote Access for Troubleshooting
Patch Management for Servers and Desktops
Automated Preventative Maintanence
Automated Remediation of Common Problems and Issues
Remote and Onsite Technical Support 8×5
After Hours Server Support
Monthly Server Maintenance
Are you ready to learn how managed IT services fits with your business?
Connect with our managed IT services experts today!