History

One of the fastest growing companies in the Tri-State area, ProSource is making a name for itself as a leader in the document solutions field by integrating new technologies which provide solutions for copying, printing and solving business document and workflow processes.  

ProSource has become the company that it is today due largely to the efforts of its staff of dedicated professionals who recognized a need for full business document and process control. ProSource was founded as Cincinnati Copiers in 1985 by David Russert and Ted Cook.  Ben Russert joined the management team three years later and now presides as President and second-generation owner. In 1991, Cincinnati Copiers expanded to include the Dayton area and the name was changed to Pro-Copy Technologies.  In 2005, rapid technological growth and advancements prompted rebranding and the name ProSource was introduced. 

ProSource works with businesses to identify and respond to any document need, whether they involve copiers, printers, fax machines, imaging software or other technologies.  ProSource provides the most cutting edge document imaging and management solutions available in the world market, with solutions that are designed to assist clients in becoming more efficient, productive and competitive.

To further the vision of being a total document management provider, ProSource acquired docuVision in 2011. This acquisition enabled ProSource to expand its document solutions offerings.  ProSource’s product offerings range from small MFPs to professional production print devices.  ProSource is one of the top five largest independent Konica Minolta Dealers in the United States.  In addition, ProSource carries the full line of Lexmark , KIP, Muratec and HP products, as well as OnBase, Objectif Lune, Equitrac and Open Text software solutions.

The TotalPro Experience is ProSource’s pledge of excellence to customers.  The cornerstone of the TotalPro Experience is a proactive approach to customer service versus a reactive approach.  The TotalPro Experience is backed by the TotalPro Guarantee, which guarantees 100% customer satisfaction.  The guarantee is unique in the market and industry; if a customer is not totally satisfied, ProSource guarantees to resolve the situation immediately.  In addition to loaner and replacement programs, The TotalPro Guarantee promises that ProSource will average a four-hour response time for service calls over the course of the year.  If this promise is not met, then a refund of one months service money will be issued. 

With offices in Cincinnati and Dayton, ProSource serves more than 33 counties in the Tri-State marketplace and currently employs nearly 150 associates.  Headquartered in Blue Ash, ProSource offices are located at 4720 Glendale-Milford Road, Cincinnati, OH 45242, and the Dayton location is at 2006 Springboro West Road, Dayton, OH 45439.