Case Studies

Comprehensive Medical Management

Comprehensive Medical Management of Newport, Kentucky, is a multi-state expert in billing services for anesthesia, emergency departments, pain management, and other independent groups and hospitals. They also offer services in billing, credentialing, cash flow management, managed care contract negotiations, hospital subsidies, and financial services. Consequently, paperwork is a crucial part of their operations.  With such a large volume of paperwork, Comprehensive Medical Management lacked sufficient means to efficiently capture, archive, and retrieve customer files. Disaster recovery had also become a concern, so the need for a fast, reliable system was top priority. Read more...

FCMA

Family Motor Coach's Cincinnati headquarters is responsible for processing all memberships, producing billing for dues, and generating printed materials for all of their events and conventions. With a current membership base of 116,000 and approximately 1,400 new membership applications coming in monthly, processing and retaining membership files had become cumbersome. Read more...

Keystone

Keystone Printing is a family-run business operated by 3 brothers. The Koch family’s goal was to have a business that provided a variety of print capabilities, and they now have the capacity to offer all printing services and complete 95% of their work in-house, with minimal outsourcing. Read more...

YMCA

The YMCA of Greater Dayton is comprised of 9 branches that cover a broad region that includes the city of Dayton and extends as far south as Mason, Ohio and as far west as Eaton, Ohio. Having multiple offices posed a challenge connecting remote branches. The distributed network created bandwidth problems and serious delays in interoffice email. YMCA was looking for a company that could provide them with copy, print, and scan technology. Read more...